Why Operationalizing Strategy Isn’t About Communicating ProclamationsHere’s a line in a corporate strategy document from a multi-billion-dollar client I was working with a few years ago:Nov 11Nov 11
Strategy Requires Creativity. Creativity Requires Time and Practice.Think back to when you were under the gun to come up with a ground-breaking idea or solution to a complex problem. How many of those…Oct 28Oct 28
Why Getting Unanimous Agreement is Bad for StrategyLeaders tend to strive for unanimous agreement — especially for large strategic decisions and situations where there’s a lot of…Oct 14Oct 14
Understanding The Types of Non-CustomersYour sales are down. You need an influx of new customers. Great! Often the first step is segmenting your prospects into groups, whether by…Oct 7Oct 7
Does Your Company Have Mental Shrinkage?If you’re in the hospitality, retail, or grocery business, you understand the concept of shrinkage. It’s when inventory expires, goes bad…Sep 16Sep 16
Developing Behavioral Principles To Support Your Corporate StrategyWhen strategy development is complete, most executives start the rollout process. But communicating the strategy isn’t activating the…Aug 26Aug 26
A Simple Way To Focus Your MessagingAs a marketing leader, you want your messaging to resonate with your audience, be memorable, increase awareness, and build brand…Aug 12Aug 12
The Little ThingsI’m not one for big projects. Especially those that I dread. Cleaning out a closet that’s been languishing overstuffed for too long. Or…Jul 22Jul 22
Output versus OutcomesCompany leaders want measurable results, naturally. So they establish goals for the organization, whether a revenue growth objective or a…Jul 8Jul 8
Chesterton’s Fence and Understanding The Why Behind DecisionsMaking better decisions requires understanding the rationale behind previous decisions. If you don’t understand how you got here, you run…Jun 17Jun 17