Medium

Andrea Belk Olson

Featured Book

What to Ask: How to Learn What Customers Need but Don't Tell You

What to Ask: How to Learn What Customers Need but Don't Tell You

Traditional customer feedback methods ignore two essential sources of insight: context and behavior.

2022

Andrea Belk Olson

Andrea Belk Olson

Stories

Andrea Belk Olson

·

1d ago

The Demolition Fallacy: Why “Cut It and See What Breaks” Is Not a Strategy

New leaders love a good demolition test. Six weeks into a new role, they find a budget line they don’t understand, they zero it out, and…

The Demolition Fallacy: Why “Cut It and See What Breaks” Is Not a Strategy

Andrea Belk Olson

·

Jul 13

Strategy Doesn’t Die in the Planning. It Dies in the Plumbing.

There’s a box at the bottom of every serious strategy framework that almost nobody wants to touch. In Roger Martin’s Playing to Win…

Strategy Doesn’t Die in the Planning. It Dies in the Plumbing.

Andrea Belk Olson

·

Jul 6

You Ran EOS, But Do You Still Have a Culture Problem?

You did the work. You’ve got your Vision/Traction Organizer filled out. Your leadership team runs Level 10 Meetings every week without…

You Ran EOS, But Do You Still Have a Culture Problem?

Andrea Belk Olson

·

Jun 29

Drucker Diagnosed the Disease. The Question Is Who Builds the Cure.

I reread the Drucker Reader this week — ten of his most-cited HBR articles in one volume. Most management writing from 2004 reads like a…

Drucker Diagnosed the Disease. The Question Is Who Builds the Cure.

Andrea Belk Olson

·

Jun 8

Stop Designing for the Lowest Common Denominator

There’s an assumption embedded in most organizations — designing processes, policies, and rules for the lowest common denominator. It…

Stop Designing for the Lowest Common Denominator

Andrea Belk Olson

·

May 4

Your Strategy Has a Translation Problem

James Watt didn’t walk into a room full of mine owners and explain bore, stroke, and pressure. He didn’t ask them to become engineers…

Your Strategy Has a Translation Problem

Andrea Belk Olson

·

Apr 20

Most leaders are stuck at one focal length. That’s a problem.

Some leaders are perpetually in the weeds. They’re dissecting every internal process, monitoring team dynamics, tweaking workflows. Others…

Most leaders are stuck at one focal length. That’s a problem.

Andrea Belk Olson

·

Mar 13

The Alignment Problem Leaders Don’t See

Most leadership teams don’t have a strategy problem. They have a reality problem.

The Alignment Problem Leaders Don’t See

Andrea Belk Olson

·

Jan 20

Treat Your People Like Adults

There’s a great TikTok video that’s a parody of the old TV show “Jackass” — a guy sitting at a desk leans into the camera and says, “I’m…

Treat Your People Like Adults

Andrea Belk Olson

·

Jan 12

Launching a New Strategy This Year? Make Sure You Don’t Just Announce it, But Embed It

Too many organizations craft elegant strategic plans, vision statements that sing, and OKRs that look great on slides. Yet six, nine…

Launching a New Strategy This Year? Make Sure You Don’t Just Announce it, But Embed It

Andrea Belk Olson

Andrea Belk Olson

Book Author

Behavioral Scientist. Customer-Centricity Expert. Prolific Author. Compelling Speaker. More at www.andreabelkolson.com

Help

Status

About

Careers

Press

Blog

Store

Privacy

Rules

Terms

Text to speech